Feature Overview and Requirements

Assessment are created by portal administrators for a number of purposes, from simple quizzes to complex tests. They are used to understand how effective courses are and to assess how well students learned the content.

How you access Assessments will vary by portal based on the configurations made by your portal administrator.  Some common places you will see them include Course Search, Courses to Complete, and My Learning.  For organizations still using the Classic Home page, assessments appearing in the Self-Studies Section will now launch into the new Assessment experience, as well.

Step by Step Procedure and Field Description

1. From the page on which you accessed the assessment course, click to open the slide-in.
   Available action buttons will vary depending on how the assessment was configured by your portal administrator.
   Note: If using the Classic User Interface Self-Studies list, click Launch to open the assessment directly.
2. From the slide-in, click Launch to enroll in and launch non-tuition based assessments. For Assessments with tuition, click Purchase to pay prior to enrollment.

   The image below shows common Action options for an Assessment with no tuition in which the student has not enrolled before. If you aren’t sure what a button does, hover over it with your mouse to get a tool tip.
   A. Launch: Simultaneously enrolls you in the course and launches the content.
   B. Enroll Others: Allows managers to enroll their employees in courses.

3. After launching the course, the next page displays information about the assessment and action buttons, including:
   1. The number of questions
   2. The minimum passing score
   3. The percent complete (for instances in which you are allowed to start the test, exit, then continue it in a different session)
   4. Start: Launch the assessment
   5. Cancel: Exit the assessment without launching

If you failed the assessment, you may see a Retry option as noted below. This is only available if your portal administrator has configured the test to allow multiple or unlimited attempts to get a passing score. 
Click Retry to do the assessment again.
The number of attempts you have remaining is displayed under your score.

4. You will then be able to answer questions, one per page. Each question page may have the following components:
   1. Question Progress (e.g. 3 of 5)
   2. Question Type (e.g. Multiple Choice, Multiple Answer)
   3. For most questions, a means of selecting an answer (e.g. radio button, check box)
   4. Previous: If available, select Previous to navigate backward one question.
   5. Flag: If you answer the current question but want to come back to it later, select Flag to mark an answer for review.
   6. Next: If available, select Next to navigate forward to the next question.
   7. Progress: This bar indicates your progress percent through the assessment.
   8. Quick Navigation Panel: This panel showed a shaded square for each question on the test and is visible on every question. It serves two purposes:
      a. Allows you to click on a box to navigate directly to the related question.
      b. Provides at-a-glance information on which questions you have answered, flagged, or have yet to answer. The color coding is shown in the image and is described below.
      —Answered: Light blue/dark blue text
      —Flagged: Gold/white text
      —Current Question: Darker blue/white text
      —Unanswered: Light Gray/Dark Gray text

5. When all of the questions are answered, even if some are flagged for review, the Finish button will appear. If you navigate back to an earlier question once the Finish button is active, the button will remain.
   When you are ready to submit your answers for scoring, click Finish.

6. On the Assessment Completion pop-up, confirm your readiness to submit your results for scoring.
   Click No to return to the assessment
   Click Yes to submit your results.

7. Your results page displays indicating:
   A. Completion Status: Passed or Failed, and the Score Date
   B. Score: Percent and number of correct from the total questions asked
   C. View Details: Click this button to return to the Assessment in Review mode. See Step 8.
   D. Close: Click this button to return to the Course slide-in page. See Step 9.

8. If you selected View Details, you will return to the assessment where you can view each question and whether you answered correctly or not. Navigate through questions in the same manner you did when taking the test.
9. • Correctly-answered questions are highlighted in the panel at the right in green.
   • Incorrectly-answered questions are highlighted in red.
   • A question in the panel outlined in black marks the current question you are viewing.
9. From the right-side panel, click Close exit the review.

10. If you selected Close from the Results page, you are returned to the course slide-in, which will refresh to show your completion status and updated action buttons. Button selection may vary based on the assessment configuration and your past or current enrollment status in the course.

    The image below shows your status, in addition to common actions you may be able to take. This is not a comprehensive list. To learn about an unfamiliar button, hover over it with your mouse to see a tool tip description. 

    A. Status: what your current status is in the course.
    B. Download Certificate: Click to get a download of your Completion Certificate, if made available by your portal administrator.
    C. Enroll Others: Available for Managers to enroll their employees in the course.
    D. View Test Results: Returns you to the Results page to review your score and access the View Details option.

Since your assessment experience is heavily-dependent on configurations and decisions made by your organization’s portal administrator, if you are not sure about a question or how to navigate the slide-in options or the test itself, please contact the portal administrator for guidance.