Transition to the Responsive User Interface

Latitude’s responsive user interface (UI) is built for how your users access their learning – from desktop to mobile device! For legacy customers using the older Classic UI, this page introduces you to the responsive UI and how you can manage your organization’s transition to it.

IMPORTANT NOTICE

LatitudeLearning® has started the effort to deprecate the Classic User Interface (UI) and all paid and free portals still using it must transition to the Responsive User Interface. The new Administration page is now live and accessible through the header gear icon. The next step is to transition paid subscribers and free portals to the Responsive UI before January 19, 2026.

Any portals that have not transitioned by then will be automatically converted, using the My Learning Page as the home page and login landing page with no access points to the Classic UI remaining. We encourage portal administrators to begin the change management process immediately to prevent surprise and increased support issues after January 19.

 

Countdown to the Classic UI Sunset

45Days
19Hours
12Mins
21Secs

 

Overview

The LatitudeLearning® is excited about the decision to bring all customer LMS portals on to our Responsive Student and Manager user interface (UI), which is easily accessed using a configurable Navigation fly-in menu. This document describes the features of the responsive interface and contrasts it with the features it replaces from the Classic user interface. Transitioning to the responsive UI will require change management, but the benefits are clear and the process of switching itself is very simple.

  • Your LMS and your content will work better on mobile devices.
  • Portal administrators have a greater ability to design the learning experience in the responsive UI.
  • Organizations using Person-to-Person (Direct) management reporting will gain many benefits from the change. The responsive UI is designed to honor direct manager relationships in features such as My Team, which were not retrofitted to the Classic UI. 

Change Management aids are available for download under the Downloads side-bar on the right. These are in modifiable formats that you can adapt for your own use as you prepare to make the transition to the responsive UI.

Downloads

Use and tweak these Word docs to help your users in the transition!

Interface Comparison (Admins)

Buttons and Icons (Students) 

Support for the Transition

Common Questions About the Transition

Why was the decision made to sunset the Classic User Interface?

The responsive user interface (UI) has been available for nearly 8 years and as technology races forward, maintaining the classic and responsive interfaces is no longer possible.

In today’s learning environment, more than ever, students are using mobile devices – phones and tablets – to access their training wherever they are, sometimes right at the point in their daily tasks where the knowledge is being immediately used.

The Classic UI was not responsive and the technology it is built on is becoming obsolete. It was time to drive the effort to give every customer, subscribing or free, onto the same platform and same experience.

What is the timeline for the change?

Portal administrators can begin planning for and even executing this transition at any time. 
On January 19, 2026, Latitude will force the transition programmatically, setting any existing non-transitioned portals to a new login landing page and home page: The My Learning Page and no further access to the Classic UI will be available. 

While old bookmarks to Classic UI pages could still function for some period of time, navigating to features will be difficult or impossible. Therefore we recommend beginning the transition planning and execution as soon as possible.

What functionality are we losing?

Every capability in the Classic UI exists in some form in the Responsive UI. While the look and feel may take some time to get used to, no student or manager should see any loss of functionality. 

In fact, there are many improvements they’ll realize in addition to the responsive nature of the UI, depending on what you choose to expose to them:

  • My Learning Page is a Student Dashboard that you can configure, including the ability to add your own HTML content for students to see upon landing on the page.
  • My Team is a powerful one-stop shop for Managers to track employee progress and manage their training assignments, goals, and accreditations – including a built-in Approvals section for taking care of all approval requests without leaving the My Team Dashboard.
  • Manage Users is a new feature that allows portal administrators to delegate designated user account/profile maintenance responsibilities to users with Location Administrator or Administrator roles. No more need to assign sensitive all-powerful roles like Portal Administrator to provide lower level administrators access to just a couple user maintenance tasks.

Overall, the Responsive UI offers more flexibility and more manageability of the user experience by the portal administrator, making it less necessary to request simple customizations from Latitude’s support team.

How can we manage the change with our users?

There are many ways you can help your users adapt to this change. It starts with upfront communication, planning their user experience carefully, and providing them tools and support options for acclimating to the change.

See the section Helping Your Users With the Change, below, to learn more about it.

Can we opt out of this change and keep the Classic interface?

No, it is not possible to opt out of this necessary change. We can no longer develop our Responsive interface while retrofitting new features to work in the Classic interface. The technology underlying the LMS advances constantly and the majority of our customers demand responsive tools for managing their learning programs.

Helping Your Users With the Change

Switching to the Responsive UI technically involves the quick setting of a couple switches. The biggest part of the effort involves preparing your users for the change before it happens. Many of these tasks can be accomplished before the change happens.

Here are some things to consider as you prepare for and make the transition with your users:

  • Review our transition resources on this page and consider which you want to make available to your users in the Navigation menu. Use Navigation Page Setup to make the changes whenever you want.
  • Decide which Responsive UI pages you would like to act as the login landing page and home page after the transition. Most popular choices are My Learning page, Courses to Complete, or a designated Learning Path, but any page will work.
    • If you choose My Learning Page, you should update the page using Edit My Learning to add or remove sidebar components and channels for the desired experience and if using the HTML block, make any changes to the HTML desired.
    • If you choose a Learning Path, you must first set up at least one Learning Path to designate or use multiples if you want to have different paths by position group or organization level.
  • Consider offering them some quick guides to the new functionality and how it compares to what they are accustomed to. Tweak documents in the Download section to give your students a “that was then, this is now” overview of the features you have decided to provide access to on the Navigation menu.

Compare the Classic and Responsive UI Features

Want to understand how the features of the Responsive UI compare to those you and your users are accustomed to in the Classic? Toggle open a section below to learn more about the feature, its icon, and how it relates back to the Classic UI.

If a feature is noted as “Dynamic”, it will only show up under certain conditions, such as a managerial status or the enablement of certain LMS functions. Students and Managers will only see what their roles and system configurations you control allow them to see.

Account

Description and Usage:

For users allowed to maintain some elements of their account. Portals that don’t allow users to change any of their own account information or for portals with SSO- or feed-managed user data, should consider hiding this option. Portal administrators can still use the administrative user maintenance features.

Classic UI Equivalent:

Classic Home – My Details Tab

Accreditations

Description and Usage:

Displays a user’s Accreditation-based assignments and status. Accreditations are Certifications or Curriculums

Hide if your organization does not use Accreditations.

Classic UI Equivalent:

Classic Home – Certifications Tab

Announcements

Description and Usage:

Send targeted, ad hoc messages to lists of users, scoped to the logged in user’s purview.

Dynamic – When displayed, this icon only appears for administrative users and those with subordinates.  

Hide if only Portal Administrators should have access to sending Announcements.

Using Announcements

Classic UI Equivalent:

My Learning Center menu  > Announcements

Approvals

Description and Usage:

Approve User Account Registration, Interest List requests, and Course Enrollment requests. If no LMS actions in your portal require manager approval, hide this icon. Approvals are also a permanent option under the My Team page.

  • Dynamic – When displayed, this icon only appears for portal administrators and those with subordinates.

Processing Approvals

Classic UI Equivalent:

My Learning Center menu  > Approvals

Classic Home – Approvals Tab

Catalog Search

Description and Usage:

Allows a user to search for courses, resources, and learning paths available to them in the catalog associated with their organization. Results availability may vary by Business Unit assignment.

Hide if you do not want users to select their own coursework. To completely hide catalog access, you would also need to disable the Header Catalog Search box under Site Management > LMS Information > LMS Configuration > Header Catalog Search

Locate and Enroll in a Course (see section on Catalog Search)

Classic UI Equivalent:

My Learning Center menu  > Courses > Search Courses
My Learning Center menu  > Resources > Search Resources

Course Offerings


Description and Usage:

Users can search for past or upcoming offerings and if allowed, request to be placed on the interest list or enroll in the session. Hide if you do not use Classroom or Virtual Classroom courses.

Locate and Enroll in a Course (see section on Enrolling in a Classroom Course)

Classic UI Equivalent:

My Learning Center menu  > Courses > Search Offerings

Courses to Complete

Description and Usage:

Users see their Required* and in-progress training at a glance, including pending interests. Action options vary by delivery method.

A red notification dynamically displays the number of active completion requirements.
*must first enable LMS Information setting “Display Next Required Training” from the Administration page under Site Management> Portal Information.

 Use Courses to Complete

Classic UI Equivalent:

Classic Home – main page display of user’s Live Courses, Self-Studies, and Interest List sections, in addition to the Next Required Training section (if enabled).

Featured Courses

Description and Usage:

Dynamic – If enabled, it only displays for users who have courses featured at their locations. If you do not use Featured Courses, you can hide the icon.

Set Up Featured Courses by Location

Classic UI Equivalent:

Classic Home – Featured Courses section

Manage Users

Description and Usage:

Allows some user maintenance tasks to be performed by a Location Administrator or Administrator. Portal administrators can configure specific allowances via the Edit Navigation page found on the Administration page under Site Management > Navigation Setup.

Dynamic – If enabled, this icon will only display to users with a Location Administrator or Administrator role and will be scoped to the users they are allowed to see via the position hierarchy or person-to-person hierarchy.

Delegating User Maintenance to Administrative Users

Classic UI Equivalent:

No equivalent except for portals which purchased Latitude customizations to allow specific types of user maintenance for some roles.

Messages

Description and Usage:

The inbox for messages related to user account actions, training-related events, and other system notifications. A red notification counter indicates the number of unread messages in your inbox.

The Messages icon in the Header also serves this purpose.

Managing Messages

Classic UI Equivalent:

Classic Home – Mail Center section
Header Message Center Icon

My Learning

Description and Usage:

Display to provide all users a learning dashboard showing many elements of their training programs in one quick view. Users can drill down into sections to navigate to full page displays, such as Courses to Complete or their user Account.

Portal Administrators can manage what displays on the page, including the channels that are displayed and the page HTML content.

Edit the My Learning Page
Using the My Learning Page

Classic UI Equivalent:

Combines multiple  aspects of the Classic Home page, but is more highly configurable by the portal administrator.

My Team

Description and Usage:

My Team provides a powerful one-stop shop for managers to oversee employee/team  training and monitor progress.

  • Dynamic – When displayed, this icon only appears for administrative and managerial users
  • Incorporates features from several legacy pages:
    • People: View subordinates and drill down on user details, with quick views of a user’s Courses to Complete, Goals, and Training History. Expand filters to adjust view of users. Scoped to managerial purview.
    • Goals: Manage/track goal progress by user and by team. If configured to allow it, managers may assign Goals to their employees using +Goals.
      [settings are under Site Management > LMS Information > Goals Configuration > Set Team Goals and Waive Team Goals]
    • Team Accreditations and Skills status overviews
    • Approvals processing for users in their purview.

Manage Employees with My Team

Classic UI Equivalent

Classic Home – Employees tab and its sub-tabs:

  • Location Employees
  • All Direct Reports
  • Goals
  • Department Certification
  • Department Curriculum
  • Approvals

The +Goal and Waive buttons display for those who are allowed to set and waive team goals.

My Training Plan

Description and Usage:

Displays a user’s individualized training plan, with a detailed list of accreditation- and/or course-related goal assignments. The red notification counter shows how many goals are assigned to the user. Enable if you are using Course Goals or Accreditation Goals, both ad-hoc and rule-based.

Using My Training Plan

Classic UI Equivalent:

Classic Home – Goals Tab  [which does not display Course Goals]

My Skills

Description and Usage:

Users can see their Curriculum assignments and Skills Profile status.

  • If your organization does not use the Curriculum type of Accreditation, you can hide this icon.

The My Skills Page

Classic UI Equivalent

Classic Home > Curriculum Tab

Reports

Description and Usage:

Provides access to the Reporting function.

  • Dynamic – If enabled, it only appears for those users who have rights to some level of report access based on their role.
  • Portal Administrators can write reports and view all custom and Classic reports
  • Access to Report Writer and Classic reports is determined by Role. Results for all reports are scoped by managerial purview. Classic reports do not support Person-to-Person reporting relationships.

Classic LMS Reports
Report Writer
Scheduling and Sharing Reports

Classic UI Equivalent

My Learning Center menu  > Reports

Leads to the same Reports page in both interfaces.

Subscription Courses

Description and Usage:

Users can see Subscription-based courses assigned to their location by the portal administrator.

Dynamic – Only appears if the user is subject to a subscription at their location. This icon can be hidden if you do not use subscription programs.

Classic UI Equivalent

Classic Home – Available Subscription Courses section

Training Calendar

Description and Usage:

Users can display a variety of date-related events and enroll in offerings.

  • Scheduled training
  • Due dates for course or goal completion
  • Transcript and accreditation expiration dates
  • Instructor teaching assignments
  • Available offerings

Working with the Training Calendar

Classic UI Equivalent:

My Learning Center menu  > Courses > Training Calendar

Training Schedule

Description and Usage:

For users with an Instructor role, this page displays the instructor’s teaching schedule based on assigned offerings.  If you do not conduct instructor-led training, you can hide this icon.

 Dynamic: Only displays for instructors who have been assigned to teach at least one upcoming offering.

Classic UI Equivalent:

Classic Home – Teaching Schedule section

Training History

Description and Usage:

A user’s personal training history for courses and accreditations. Information displayed and completion certificates, if available,  can be downloaded. Views available:

  • Completed: shows all course completions and accreditation achievements in one view.
  • All Courses: shows all course transcripts in any status
  • All Accreditations: shows all accreditations in any status

Viewing Training History

Classic UI Equivalent:

Classic Home – History Tab

What's New

Description and Usage:

By default, this versatile page shares HTML content with that shown on the Classic Home page. Content can be configured for many purposes such as communications about new training, as a login landing page that links out to other pages or provides instructions, etc. 

Portal administrators can create/modify an HTML file for this content from the Administration page under Site Management > HTML Content. They can choose which file displays by updating Site Management > Portal Information > LMS Branding > What’s New content.

Classic UI Equivalent:

Classic Home – Welcome area content controlled by default with the HTML file  home_page

Customer Portal

Description and Usage:

**VISIBLE ONLY TO OFFICIAL PORTAL ADMINISTRATORS WITH PAID USER-/ENROLLMENT-BASED SUBSCRIPTIONS**

Provides access to Latitude’s Zoho Help Desk for direct submission of tickets, management of previous tickets, and use of the online chatbot

If you provide Portal Administrator roles to others, but do not want them to have the ability to manage or make decisions about support tickets and requests, you should hide this icon and let authorized portal administrators use the direct URL provided by Latitude’s ClientCare team. 

Classic UI Equivalent:

Not applicable

Support

Description and Usage:

**VISIBLE ONLY TO PORTAL ADMINISTRATORS WITH PAID USER-/ENROLLMENT-BASED SUBSCRIPTIONS**

Provides a link to our ClientCare support website, which contains a number of documents and videos on how to use the LMS and its many features.

Also available by direct URL: https://support.latitudelearning.com/

Classic UI Equivalent:

None

Ready to Switch? Redirect Your Users to the Responsive UI

Latitude will automatically switch your portal to use the My Learning Page as your login landing page and home page if you do not transition on your own before January 19, 2026. If you are ready to make the Classic UI less prominent or inaccessible to your users prior to that, you need to make some settings changes from the Administration page under Site Management > Portal Information > LMS Configuration.

  • Login Landing Page: Set the first page users see when they log in. Many customers find the My Learning or Courses to Complete pages excellent landing pages. Others are beginning to use learning paths.
  • Home Page: Set this to the page to which users should be directed when they click your site logo or the header Home icon. This can be any page you wish and often is set to the same page as the landing page.

Both of these settings are global LMS settings and cannot be set by organization or position group. Depending on the pages you select, however, you may be able to use organization or position group branding to offer different content and styling on the Login Landing and Home pages.

By not using Classic Home page for either setting, users are  forced to use the responsive interface. We also recommend telling users to delete any bookmarks they have to the Classic Home page.