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  • Administrators
    • Transition to the Responsive User Interface
    • Organize People
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LatitudeLearning logoLatitudeLearning logo
  • Administrators
    • Transition to the Responsive User Interface
    • Organize People
    • Organize Content
    • User Experience
    • Manage People
    • Manage Learning
    • Track Progress
  • Instructors
  • Managers
  • Students
  • Release Notes
  • Sign In

Frequently Asked Questions

Our ClientCare team gets a lot of questions and we’re sharing some of the most commonly asked here … with answers to help keep you moving forward with your LMS!

Why did my User Import file fail to load?

/User Import

Why don’t links to courses work in LMS email messages?

/Messages

A user failed the course and can’t try again. What can I do?

/Add Course

Can I achieve an accreditation that has brands my location doesn’t support?

/Accreditation, Brands

I finished my eLearning. Why doesn’t the LMS recognize it?

/eLearning, SCORM

On which LMS Pages can I set Language controls?

/Languages

What’s the difference between Unlimited Enrollment and Unlimited Assessment Attempts?

/Assessments

Why didn’t some users get the goal I assigned to them?

/Goal Assignment

Why Is A User’s Accreditation Not Achieved?

/Accreditation, Achievements

I’m enrolling users from Quick Enroll. Why does it say the user doesn’t exist?

/Enroll Others
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Saline, Michigan 48176
888.577.2797

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