Frequently Asked Questions

Our ClientCare team gets a lot of questions and we’re sharing some of the most commonly asked here … with answers to help keep you moving forward with your LMS!

Can I create new HTML pages in the LMS?

/

I manage people. Why can’t I see My Team?

/

Why aren’t some managers being CC’d on LMS Messages?

/

Why didn’t my SCORM Package load?

/,

Why Is A User’s Accreditation Not Achieved?

/,

Why did my User Import file fail to load?

/

Why don’t links to courses work in LMS email messages?

/

On which LMS Pages can I set Language controls?

/

Can I find out if a Student has opened and viewed a resource file or link?

/

Why can’t some users see the courses in the catalog?

/
Load More