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LatitudeLearning logoLatitudeLearning logo
  • Administrators
    • Transition to the Responsive User Interface
    • Organize People
    • Organize Content
    • User Experience
    • Manage People
    • Manage Learning
    • Track Progress
  • Instructors
  • Managers
  • Students
  • Release Notes
  • Sign In

Frequently Asked Questions

Our ClientCare team gets a lot of questions and we’re sharing some of the most commonly asked here … with answers to help keep you moving forward with your LMS!

Why didn’t my SCORM Package load?

/eLearning, SCORM

Can I find out if a Student has opened and viewed a resource file or link?

/Resources

If our portal uses 2FA for login access recovery, can we remove the Forgot Password link?

/2FA, Credentials

What’s the difference between Unlimited Enrollment and Unlimited Assessment Attempts?

/Assessments

Why don’t links to courses work in LMS email messages?

/Messages

Can some course settings be different by organization?

/Add Course

I’m enrolling users from Quick Enroll. Why does it say the user doesn’t exist?

/Enroll Others

Why won’t the Assessment open for students enrolled in the course?

/Assessments

I manage people. Why can’t I see My Team?

/My Team

Why aren’t some managers being CC’d on LMS Messages?

/Messages
Load More

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Suite 200
Saline, Michigan 48176
888.577.2797

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