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LatitudeLearning logoLatitudeLearning logo
  • Administrators
    • Organize People
    • Organize Content
    • User Experience
    • Manage People
    • Manage Learning
    • Track Progress
  • Instructors
  • Managers
  • Students
  • Release Notes
  • Sign In

Frequently Asked Questions

Our ClientCare team gets a lot of questions and we’re sharing some of the most commonly asked here … with answers to help keep you moving forward with your LMS!

Why did my User Import file fail to load?

/User Import

Why Is A User’s Accreditation Not Achieved?

/Accreditation, Achievements

Why didn’t my SCORM Package load?

/eLearning, SCORM

A user failed the course and can’t try again. What can I do?

/Add Course

Why won’t the Assessment open for students enrolled in the course?

/Assessments

Why don’t links to courses work in LMS email messages?

/Messages

Why aren’t images being displayed in received email messages?

/Messages

Can some course settings be different by organization?

/Add Course

On which LMS Pages can I set Language controls?

/Languages

If our portal uses 2FA for login access recovery, can we remove the Forgot Password link?

/2FA, Credentials
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