LatitudeLearning logoLatitudeLearning logo
  • Administrators
    • The Responsive User Interface
    • Organize People
    • Organize Content
    • User Experience
    • Manage People
    • Manage Learning
    • Track Progress
  • Instructors
  • Managers
  • Students
  • Release Notes
  • Sign In
LatitudeLearning logoLatitudeLearning logo
  • Administrators
    • The Responsive User Interface
    • Organize People
    • Organize Content
    • User Experience
    • Manage People
    • Manage Learning
    • Track Progress
  • Instructors
  • Managers
  • Students
  • Release Notes
  • Sign In

Frequently Asked Questions

Our ClientCare team gets a lot of questions and we’re sharing some of the most commonly asked here … with answers to help keep you moving forward with your LMS!

Why aren’t some managers being CC’d on LMS Messages?

/Messages

Why is the Accreditation Tab on the Learning Path disabled?

/Learning Path

How do I contact customer support?

/Support

What are the recommended sizes for LMS images?

/image size

I finished my eLearning. Why doesn’t the LMS recognize it?

/eLearning, SCORM

A user failed the course and can’t try again. What can I do?

/Add Course

What is LatitudeLearning’s Contact Info?

/Support

Why aren’t images being displayed in received email messages?

/Messages

I’m enrolling users from Quick Enroll. Why does it say the user doesn’t exist?

/Enroll Others

If our portal uses 2FA for login access recovery, can we remove the Forgot Password link?

/2FA, Credentials
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LatitudeLearning LLC
100 East Michigan Avenue
Suite 200
Saline, Michigan 48176
888.577.2797

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